Stakeholders Engagement

Argosy is committed to fulfilling its corporate social responsibilities toward employees, customers, shareholders, suppliers, the community, and the environment. We not only strive for sustainable growth but also actively implement responsible business practices.

The company has established effective communication channels and designated personnel to listen to stakeholder needs. Feedback collected through these channels is carefully reviewed, addressed, and tracked according to the nature of the issues.

Below are the communication channels established by Argosy for engaging with various stakeholders:

Stakeholders	Description	Communication Channels
Employee Relations	Argosy respects all employees and considers them our most valuable asset. Caring for our employees is a core part of our daily management. We are committed to creating a high-quality work environment, treating all employees fairly and humanely regardless of race, religion, gender, age, or nationality. Employee complaints and grievances are handled confidentially.	[email protected]
Supplier Relations	Suppliers are key partners in Argosy’s operations. Through close collaboration, both parties work together to achieve sustainable business growth. We prioritize smooth communication with our suppliers, ensuring efficiency and transparency of information to create a mutually beneficial relationship. All business transactions at Argosy adhere to the highest standards of business ethics. If any unlawful activities are discovered within the supply chain, they should be reported directly to the company. Verified violations will be dealt with strictly and without compromise.	[email protected]
Customer Relations	Argosy organizes its operations into different business groups according to service expertise. Regardless of the technical services provided, we are committed to delivering safe, high-quality products and services to our customers. We value customer needs and feedback, thoroughly reviewing and addressing concerns, implementing improvement plans, and continuously tracking progress. Through these efforts, we strive to enhance service quality and competitiveness, with the ultimate goal of achieving customer satisfaction.	[email protected]
Investor Relations	Argosy has an Investor Relations Department dedicated to handling shareholder suggestions and serving as a bridge between the company and its investors. This ensures investors are well-informed about the company’s operational results and long-term business direction. Shareholders can provide feedback or suggestions to the management team or board of directors through: Annual General Meetings Investor Relations website, email, or phone Argosy Technology continuously communicates operational performance to stakeholders in a timely and effective manner, ensuring that information disclosure is complete, accurate, transparent, and up-to-date.	[email protected]
Community Relations	Sustainable business operations are the foundation of Argosy, and giving back to the community is a core motivation for our actions. We not only prioritize environmental safety but also actively engage in long-term social welfare, community participation, and industry-academia collaboration initiatives. Through these efforts, we aim to fulfill our corporate responsibility and contribute positively to society.	[email protected]

Stakeholder Communication in 2024：

Stakeholders	Key Issues	Communication Channels & Response Methods	Communication Performance
Shareholders & Investors	• Corporate Governance • Risk Management • Shareholder Participation • Operational Performance • Regulatory Compliance	Contact: Spokesperson: Mr. Sammy Liu, General Manager E-mail: [email protected] Deputy Spokesperson: Ms. Jenny Fan, Chief Financial Officer E-mail：[email protected] Response Methods: Investor email and hotline, Annual General Meeting, Annual Report, disclosure of financial information and material events on the Market Observation Post System and company website	Performance in 2024: 1. Held the Annual General Meeting. 2. Published 30 material announcements. 3. Conducted investor interviews periodically and regularly updated financial statements on the company website. 4. Participated in policy promotion discussions and forums organized by regulatory authorities. 5. Attended online institutional investor briefings hosted by Hua Nan Securities and KGI Securities on a quarterly basis (March 22, May 15, August 15, November 20)。
Employees	• Labor-Management Relations • Employee Benefits • Career Development & Training • Occupational Safety & Health • Employee Grievance Channels	Contact: Administration Department : Mr. Su, Manager E-mail: [email protected] Response Methods: Dedicated employee grievance email, quarterly labor-management meetings and employee welfare committee meetings, departmental meetings	Performance in 2024: 1. Held 4 labor-management meetings and 5 employee welfare committee meetings. Various employee benefits (training information, health checkups, travel, scholarships, etc.) were announced periodically. 2. Implemented environmental safety and health meetings, health and safety campaigns, and external training programs.
Customers	• New Products & Technologies • Customer Relationship Management • Product Quality • Regulatory Compliance • Operational Performance	Contact: Sales Department: Mr. Lin, Deputy General Manager E-mail: [email protected] Response Methods: Customer hotline, on-site visits and professional training, customer satisfaction surveys, customer audits, product exhibitions	Performance in 2024: 1. Conducted 5 technical exchange seminars, 2 forums, and 4 product exhibitions with major customers. 2. Customer satisfaction survey for the top 20 major clients achieved an average score of 99.11, with very positive feedback from other customers as well.
Suppliers	• New Products & Technologies • Procurement Policies • Supply Chain Management • Product Quality • Regulatory Compliance	Contact: Materials Department: Mr. Zhan, Manager E-mail: [email protected] Response Methods: New supplier evaluation, supplier audits, supplier visits	Performance in 2024: 1. 100% of key suppliers were audited 2. 100% of key suppliers signed the Corporate Social Responsibility (CSR) Commitment